Investor Services

Accurate, timely investor operations for Investment Funds across LATAM, including subscription processing, AML/KYC verification, and reporting delivered with structured oversight.

Our investor services ensure every interaction with your investor base is managed professionally, compliantly, and on schedule. From subscription documentation and AML/KYC verification through to capital account reporting and distribution notices, we deliver consistent, well-coordinated investor operations across all jurisdictions in which your fund operates — fully integrated with our LATAM fund administration services to provide end-to-end operational coverage.

Services:

• Subscription processing and documentation: End-to-end management of subscription agreements, onboarding documentation, and investor register maintenance.
• AML/KYC verification and ongoing monitoring: Investor, director, and beneficial owner verification at onboarding, with ongoing monitoring to maintain compliance across the full investor base.
• Investor communications and reporting: Clear, accurate communications and reporting packs delivered in line with agreed schedules and jurisdictional requirements.
• Capital account statements: Individual investor capital account statements prepared and delivered accurately and on schedule.
• Waterfall calculations and distribution notices: Distribution waterfalls calculated and reconciled, with structured oversight and clear investor notifications at each distribution event.

Core Deliverables:

• Subscription Processing: End-to-end management of subscription documentation, onboarding, and investor register maintenance across all jurisdictions.
• AML/KYC Compliance: Rigorous verification at onboarding and ongoing monitoring across the full investor register to ensure continued compliance.
• Investor Reporting: Capital account statements, distribution notices, and investor communications delivered accurately and on schedule in English, Spanish, and Portuguese.

Key Benefits:

• Senior-Led Oversight: Investor operations handled directly by experienced professionals, ensuring accuracy, consistency, and compliance at every stage.
• Multilingual Support: Communications delivered in English, Spanish, and Portuguese, ensuring clarity across your full investor base regardless of jurisdiction.
• Compliance Confidence: AML/KYC obligations managed proactively so your fund remains compliant and your investor register remains audit-ready.